Applicable Law
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This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be in Mumbai.
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This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be in Mumbai.
Vijaysales.com reserves the right to cancel any order without any explanation for doing so, under situation where Vijaysales.com is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the Vijaysales.com policy or for any other reason. However, Vijaysales.com will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made in reasonable time.
If users/customers are not responding to our calls, emails or via any communication within the 8 days from date of purchased then Vijaysales.com has to right to cancel any order without any explanation.
Vijaysales.com reserves the right to communicate with Users regarding this site and the User’s use of this site or any product or service purchased by the user on this site.
You are responsible for any notes, messages, e-mails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to the Sites (collectively, "Content"). Such Content will become the property of Vijaysales.com throughout the universe. Vijaysales.com shall be entitled to, consistent with our Privacy Policy, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include Content you provide. You agree that any Content you post may be used by Vijaysales.com, consistent with our Privacy Policy and Rules of Conduct on Site as mentioned herein, and you are not entitled to any payment or other compensation for such use.
We at Vijay Sales respect the intellectual property of others. In case you feel that your work has been copied in a way that constitutes copyright infringement, you can write to us at cs@vijaysales.com
In a credit/debit card transaction you must use your own credit/debit card. Vijaysales.com will not be liable for any credit card fraud. The liability to use a card fraudently will be on the user and the onus to “prove otherwise” will be exclusively on the user. Vijaysales.com.You further agree and undertake to provide the correct and valid credit card details to Vijaysales.com
Vijaysales.com reserves the right to cancel any order placed using credit card which holds International billing address.
This website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this site are provided by Vijaysales.com “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Vijaysales.com does not warrant that:
- This website will be constantly available, or available at all; or
- The information on this website is complete, true, accurate or non-misleading.
Vijaysales.com will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with, this website. Vijaysales.com does not warrant that this site; information, content, materials, product (including software) or services included on or otherwise made available to you through this site; their servers; or electronic communication sent from Vijaysales.com are free of viruses or other harmful components.
Nothing on this website constitutes, or is meant to constitute, advice of any kind.
Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
All the products sold on Vijaysales.com are governed by different state laws and if Vijaysales.com is unable to deliver such products due to implications of different state laws, Vijaysales.com will return or will give credit for the amount received by Vijaysales.com from the sale of such product that could not be delivered to you.
You will be required to enter a valid phone number while placing an order on Vijaysales.com. By registering your phone number with us, you consent to be contacted by Vijaysales.com via phone calls and / or SMS notifications, in case of any order or shipment or delivery related updates. Vijaysales.com will not use your personal information to initiate any promotional phone calls or SMS'es.
While availing any of the payment method/s offered by Vijaysales.com, Vijaysales.com is not responsible or takes no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:
Gift Card
E-Gift Card
Invalid e-mail address
E-mail inbox is over size limit
Spam filter blocked e-mail or routed it to a bulk/spam folder
Recipient's firewall blocked the e-mailajknjnajn
You agree to defend, indemnify and hold harmless Vijaysales.com, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Vijaysales.com or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
Unless otherwise specified, the material on Vijaysales.com is presented solely for the purpose of sale India. Vijaysales.com makes no representation that materials in Vijaysales.com are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and Vijaysales.com is not responsible for supply of goods/refund for the goods ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.
This site may contain links to other web sites or you may be linked through other web sites ("Linked Sites"). The Linked Sites are for your convenience only and you access them at your own risk. We are not responsible for the content of the Linked Sites, whether or not Vijaysales.com is affiliated with sponsors of the sites.
We do not in any way endorse the Linked Sites.
We welcome links to this site. You may establish a hypertext link to this site, provided that the link does not state or imply any sponsorship or endorsement of your site by Vijaysales.com. You must not use on your site or in any other manner any trademarks, service marks or any other materials appearing on the Vijaysales.com site, including any logos or characters, without the express written consent of the owner of the mark or materials. You must not frame or otherwise incorporate into another web site or present in conjunction with or juxtaposed against such a web site any of the content or other materials on the Vijaysales.com site without our prior written consent.
1) Use of the Site is governed by our Privacy Policy, which can be located at Privacy Policy
2) You further declare that the Product will be acquired for personal use of the Consignee and/or Buyer. The Product will not be sold, resold, bartered or in any way disposed for profit
You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, Vijaysales.com and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.
Vijaysales.com does not take responsibility or liability or warrant including but not limited to, the actions, products, content and services on Vijaysales.com’s website, which are linked through including but not limited to Affiliates and sites using Vijaysales.com’s APIs. In addition,Vijaysales.com provide links to the sites of affiliated companies and certain other businesses for which, Vijaysales.com is not responsible for examining or evaluating the products and services offered by them, and we do not warrant the offerings of, any of these businesses or individuals or the content of their website.
Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Site to onlinesupport@vijaysales.com
Pricing on the product is as it shows, however due to any technical issue, typographical error or product information received from our suppliers' prices of the product may vary. The price taken into consideration will be at the time of order confirmation and payment done by the customer. If Vijaysales.com comes across any such difference in pricing due to any issues, it has all the rights to rectify the same or cancel the order.
Use of the Site is governed by our Privacy Policy, which can be located at Privacy Policy
Vijaysales.com tries to be as accurate as possible. However, Vijaysales.com does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Vijaysales.com itself is not as described, your sole remedy is to return it in unused condition.
All items purchased from Vijaysales.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
a) You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.
b) Vijaysales.com may review, edit, reject, refuse to post and/or delete any Content that in the sole judgment of Vijaysales.com violate these Terms of Use or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of another person.
c) Any information provided by you on this site shall not be misleading in any way.
d) You may not post or transmit Content, (even if made in a joking, sarcastic or unintended manner), if it in any way:
e) You must use the Sites in a manner consistent with any and all applicable laws and regulations. Illegal and/or unauthorised uses of the Sites, including without limitation, collecting usernames and/or email addresses of registered members by electronic or other means for the purpose of sending unsolicited email and unauthorised framing of or linking to the Sites, are not permitted. This includes the unauthorised interception of the data stream coming from or going into the Sites, as well as attempting to gain unauthorised access to the Sites or exceeding your authorized access.
f) You may not engage in advertising to, or solicitation of, other users through the Sites to buy or sell any products or services, including, but not limited to, products or services related to the Sites. You may not transmit any chain letters or unsolicited commercial or junk email to other users via the Sites. It is also a violation of these Terms of Use to use any information obtained from the Sites in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person outside of the Sites without their prior explicit consent. In order to protect our users from such advertising or solicitation, Vijaysales.com reserves the right to restrict the number of messages or emails which a user may send to other users in any 24-hour period to a number which Vijaysales.com deems appropriate in its sole discretion.
g) You understand that Vijaysales.com has the right at all times to disclose any information (including the identity of the persons providing information or materials on the Sites) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, we can (and you hereby expressly authorize us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.
h) Vijaysales.com reserves the right, but has no obligation, to monitor the materials Vijaysales.com reserves the right, but has no obligation, to monitor the materials posted in the public areas of the Sites. Vijaysales.com shall have the right to remove or edit any Content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right of Vijaysales.com, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST IN THE PUBLIC AREAS OF THE SITES AND IN YOUR PRIVATE MESSAGES. Please be advised that Content posted in public areas of the Sites does not necessarily reflect the views of Vijaysales.com. In no event shall Vijaysales.com assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Sites. You hereby represent and warrant that you have all necessary rights in and to all Content you provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortious, or otherwise unlawful information.
i) Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Sites, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. Vijaysales.com shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Sites.
j) It is possible that other users (including unauthorised users or “hackers”) may post or transmit offensive or obscene materials on the Sites and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about you due to your use of the Sites, and that the recipient may use such information to harass or injure you. Vijaysales.com does not approve of such unauthorised uses but by using the Sites you acknowledge and agree that Vijaysales.com is not responsible for the use of any personal information that you publicly disclose or share with others on the Sites. Please carefully select the type of information that you publicly disclose or share with others on the Sites.
k) Vijaysales.com shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of People, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).
i) You are prohibited from violating or attempting to violate the security of the site including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorised to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail bombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability.
This site is controlled and operated by Vijaysales.com. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on Vijaysales.com web site owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
VS+ Extended Warranty, a service that is brought to you by Vijay Sales (INDIA) Private Limited & powered by Onsite Electro Services Pvt. Ltd.
What is VS+ Extended Warranty?
VS+ Extended Warranty is an extended warranty service that replicates and extends the manufacturer’s warranty. That means that if your device suffers a malfunction or breakdown, we will repair or replace it for you. We bear all the costs required to fix it. We do all the legwork required for fix it. You use the device with tender love & care; we fix the device with same tender love & care.
VS+ Extended Warranty offers coverage for all your Mobiles, Tablets, Laptops, Cameras, Air Conditioners, Washing Machines, Televisions Refrigerators, Audio Systems, Home Theatres, Desktops, Microwaves, Dishwashers, Dryers, Printers, Room Coolers & Water Purifiers.
What are the awesome benefits of VS+ Extended Warranty?
VS+ Extended Warranty comes with a host of features that are designed to not only safeguard your device, but also save you from the hassle of getting your device repaired
Term of VS+ Extended Warranty
You can opt to protect your device for up to 4 additional years. The term of VS+ Extended Warranty available is based on what the normal life cycle of the device is supposed to be. While opting for VS+ Extended Warranty for your device, please keep in mind that the total term of the manufacturers’ warranty and term of VS+ Extended Warranty does not exceed 5 year
For e.g.: If your Air Conditioner has 1 year manufacturers’ warranty, you can opt for VS+ Extended Warranty for up to 4 additional years. However, if your Air Conditioner comes with 2 years manufacturers’ warranty, you can opt for VS+ Extended Warranty for maximum 3 additional years.
Help us, help you
Raising a Service Request
The worst has happened; your device has suffered a breakdown. Do not worry; we are here to help you
What Should You Keep In Mind
FAQs.
1. What is the term of the service?
VS+ Extended Warranty is applicable for up to 4 additional years after the expiry of the manufacturer’s warranty. However, the sum of manufacturer’s warranty and VS+ Extended Warranty should not exceed 5 years
2. Can I extend the warranty on my phone for 2 more years?
VS+ Extended Warranty is available for 1 additional year on Mobile Phones and Tablets.
3. How many times will the device be repaired?
There is no limit on the number of service requests you can raise against VS+ Extended Warranty. We will keep repairing the device till the total costs of all repairs do not exceed the value of the device.However if for any 1 Service Request, the cost of repairs is greater than the current/last available market value of the device, the device will be replaced. Replacement is provided in the form of new or refurbished device or Gift Cards
4. I changed my mind and I want to cancel the VS+ Extended Warranty plan. Can I get a refund?
The VS+ Extended Warranty plan can be cancelled within 30 days, provided you have not already filed a Service Request. Also, a refund for the same will issued.
5. What if the device cannot be repaired?
For brands that do not repair damaged parts or if the device cannot be repaired due to unavailability of spare parts, we will provide you with an equal or equivalent replacement device which may or may not be a new piece.
6. What if I do not want to avail of the Pick & Drop services, can I get the device repaired on my own?
Yes, you can get the device repaired on your own. Please keep in mind that we need to be informed about the damage BEFORE submitting the device to the nearest Authorised Service Centre.
7. How many times can I avail the Preventive Maintenance feature?
You can take advantage of the Preventive Maintenance feature according to the number of years in your VS+ Extended Warranty. If you have opted for a 2 year VS+ Extended Warranty, you will be entitled for 2 preventive maintenance check-ups from purchase of device till expiry of VS+ Extended Warranty. We will be providing 1 preventive maintenance (dry service) for Air Conditioners & 1 preventive maintenance for Water Purifiers.
8. How will I know if the device will be picked up or if you will send a technician at home for repairs?
This is generally decided based on the category of your device. For Large Appliances and Televisions, we will co-ordinate with Service Centres and send a technician home based on your convenience. Wherever it is not possible to send the technician home for repairs, we will pick them up and send it to the Service Centre for repairs. If the technician that comes home for repairs is unable to repair the device on-site, we will have it transported to the nearest Service Centre free of cost for repairs.
9. What are other examples of specific issues arising out of normal wear and tear that are not covered under VS+ Extended Warranty?
Some examples of problems occurring due to wear and tear include the following. However, please note this is not a comprehensive list:
Some Legal Stuff
You agree that any use on the site is at your own risk and Vijaysales.com is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Products sold on Vijaysales.com are not for people below aged 18, however any products available for children below age 18, can be bought by adults.