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Questions

Questions regarding this statement should be directed to the following email id: onlinesupport@vijaysales.com

Questions

Links to other sites

Our site links to external websites that may collect your personally identifiable information, vijaysales.com is not responsible for the privacy practices or content of these linked sites.

Links

Warranty

For all products procured from www.vijaysales.com warranty and service are provided by the manufacturing companies through their authorised service providers in India.

Warranty

Questions

Questions regarding this statement should be directed to the following email id: onlinesupport@vijaysales.com

Questions

Links to other sites

Our site links to external websites that may collect your personally identifiable information, vijaysales.com is not responsible for the privacy practices or content of these linked sites.

Links

Warranty

For all products procured from www.vijaysales.com warranty and service are provided by the manufacturing companies through their authorised service providers in India.

Warranty

We would request you to please review this policy periodically, to be aware of any changes.

After sales service

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After sales service
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Vijaysales.com makes every effort to present correct data and timely information regarding the products on sale on our website. However discrepancies, if any, may arise due to inaccurate/incomplete information given suppliers or external sources. In case you come across any such information termed inaccurate, we would request you to kindly inform us at onlinesupport@vijaysales.com.

Collection of personally identifiable information

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Collection of personally identifiable information
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We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with Vijaysales.com. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. You would be receiving offers and mailers from us, in case you do not wish to receive, you can choose to unsubscribe from the same.

Cookies

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Cookies
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A "cookie" is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. Vijaysales.com. places both permanent and temporary cookies in your computer's hard drive.Vijaysales.com's cookies do not contain any of your personally identifiable information.

Disclaimer

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Disclaimer
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Vijaysales.com makes every effort to present correct data and timely information regarding the products on sale on our website. However discrepancies, if any, may arise due to inaccurate/incomplete information given suppliers or external sources. In case you come across any such information termed inaccurate, we would request you to kindly inform us at onlinesupport@vijaysales.com.

Disclaimers of warranty and product liability

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Disclaimers of warranty and product liability
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Vijaysales.com will not be held liable for any damaged goods or injuries arising from the using the same. Warranties of products are provided by the Manufacturers and are liable for the same. Product information available on our website would be limited to the information given by the Manufacturer to us. Actual dimensions and colors may differ from the images shown on our website.

Liability of information

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Liability of information
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Vijaysales.com nor any of its sources would be liable for any direct, special, incidental, indirect, or consequential damages whatsoever (including but not limited to: damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of the information made available on this web site.

Information on the Vijaysales.com web site may not be reproduced, copied, or altered without the express written consent of Vijaysales.com and its affiliates.

No reselling of products and services

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No reselling of products and services
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You (B2B, Dealers) agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.

Vijay Sales (India) Pvt. Ltd. reserves the right to cancel bulk orders without prior notice and refund the balance amount after the deduction of processing fees (up to 4% on Invoice value, depending on the card use for this transaction) either done together or done through multiple orders.

Refund of bookings by customers for individual use or gifting purposes will not be impacted by Vijay Sales.Loyalty points are not applicable to bulk buyers, dealers, and resellers.

Products & accessories confirmation

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Products & accessories confirmation
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As a policy on receipt of product, we request you to check and confirm the contents while accepting the delivery. Discrepancies, if any, must be brought to our notice, after which no further queries would be entertained. Kindly email us on onlinesupport@vijaysales.com or alternatively call on +91 7303434043

Security precautions

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Security precautions
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Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorised access. We will endeavor to safeguard the confidentiality of your personal information; transmissions made by means of the Internet cannot be made absolutely secure. By using this Site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorised acts of third parties.

Termination

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Termination
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Vijaysales.com may terminate this Agreement and these terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this portal or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which Vijaysales.com and its third party providers and distributors may be entitled, at law or in equity. Upon termination of this User Agreement and these terms and conditions, all rights granted to you will terminate and revert to Vijaysales.com and its third party providers, as applicable

Use of demographic and profile data

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Use of demographic and profile data
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We use personal information to provide the services you request. The information given by you will be used to provide you with the services offered on our website. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our user’s activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in--and to display content according to your preferences.

 

Data Deletion Process

Users can initiate an account deletion or deactivation request by contacting our helpdesk via email at 'onlinesupport@vijaysales.com'. However, please note that this request pertains to the removal of specific data types such as personal data, invoices, product information, etc. rather than the complete deletion of their entire account. Once the deletion request is received from users/customers, we (Vijay Sales) will process it for deletion within 4-5 working days from the date of submission.